Quality management / introduction to total quality management for production, processing, and services
Goetsch, David L.
Quality management / introduction to total quality management for production, processing, and services David L. Goetsch, Stanley B. Davis - 4th ed. - Upper Saddle River, N.J. Prentice Hall 2003 - xviii, 858 p. ill. 25 cm.
Includes bibliographical references and index
0130933872 RM422.30
Total quality management
Quality management / introduction to total quality management for production, processing, and services David L. Goetsch, Stanley B. Davis - 4th ed. - Upper Saddle River, N.J. Prentice Hall 2003 - xviii, 858 p. ill. 25 cm.
Includes bibliographical references and index
0130933872 RM422.30
Total quality management