Implementing TQM in small & medium-sized organizations / a step-by-step guide

Hodgetts, Richard M.

Implementing TQM in small & medium-sized organizations / a step-by-step guide Richard M. Hodgetts - New York Amacom 1996 - xv, 216p. ill. 24cm.

Includes bibliographical references and index

0814402909 RM95.54


Small business--Management--Handbooks, manuals, etc.