The management of service operations /
Wright, J. Nevan
The management of service operations / J. Nevan Wright - London Continuum the Tower Building 2001 - 231p. ill. 24cm. 1CD-ROM [4 3/4in.]
Includes bibliography references and index
0826459692 RM67.88
Service industries--Management
The management of service operations / J. Nevan Wright - London Continuum the Tower Building 2001 - 231p. ill. 24cm. 1CD-ROM [4 3/4in.]
Includes bibliography references and index
0826459692 RM67.88
Service industries--Management