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Management / meeting and exceeding customer expectations

Plunkett, W. Richard

Management / meeting and exceeding customer expectations Warren R. Plunkett, Raymond F. Attner - Ohio, Cincinnati South-Western College Pub. 1997 - xxi, 760p. ill. 26cm.

Includes bibliographical references and index

ISBN: 0538844965 RM71.00

Subjects--Topical Terms:
Management

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