Bolton, Robert <br/><br/>
People skills  how to assert yourself, listen to others and resolve conflicts 
Robert Bolton 
 - New York  Touchstone  1986 
 - xv, 30p.  ill.  21cm. 
<br/><br/>Includes bibliography Includes index 
<br/><br/><label>ISBN: </label>067162248X  RM88.57 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations<br/>Interpersonal relations--Interpersonal communication