TY  - BOOK
AU  - DeFeo,Joseph A.
AU  - Juran,Joseph M.
TI  - Juran's quality essentials: for leaders
SN  - 9780071825917
PY  - 2014///
CY  - New York
PB  - McGraw Hill
KW  - Quality control
KW  - Management
KW  - Total quality management
N1  - Includes index
ER  -