Jabnoun, Naceur <br/><br/>
Rethinking TQM and making it work / 
Naceur Jabnoun 
 - Petaling Jaya  Prentice Hall (M)  1999 
 - 232p.  ill.  24cm. 
<br/><br/> A practical integrated approach to TQM 
<br/><br/><label>ISBN: </label>9789839236132  RM23.00 983923613X  RM23.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Malaysia<br/>Total quality management