TY - BOOK AU - Gitlow,Howard S. AU - Oppenheim,Alan V. AU - Oppenheim,Rosa TI - Quality management: tools and methods for improvement SN - 0071142630 PY - 1995/// CY - Burr Ridge PB - Irwin KW - Quality control KW - Statistical methods N1 - Rev. ed. of: Tools and methods for the improvement of quality / Howard Gitlow ... [et al.]. 1989; Includes bibliographical references and index ER -