Smith, Gerald F. <br/><br/>
Quality problem solving / 
Gerald F. Smith 
 - Milwaukee, Wisconsin  ASQ Quality Press  1998 
 - xiv, 322p,  ill.  25 cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>0873893948  RM320.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem solving<br/>Quality control