| 000 | 00754nam a2200205 4500 | ||
|---|---|---|---|
| 001 | 0000003468 | ||
| 008 | 231029s9999 xx 000 0 und d | ||
| 020 | 0 | 0 |
_a1880394286 _cRM70.80 |
| 040 | _aPOLIMAS | ||
| 090 | 0 | 0 |
_a658.812 _bHOW |
| 245 | 1 | 0 |
_aHow to really deliver superior customer service / _cedited by John R. Halbrooks |
| 260 | 0 | 0 |
_aBoston, MA _bInc. Magazine _c1996 |
| 300 | 0 | 0 |
_ax, 272 p. _bill. _c28 cm. |
| 500 | 0 | 0 | _a"Features the winning strategies of Intuit (Quicken software), Dell Computer, PDQ Printing, and Direct Tire"--Cover |
| 504 | 0 | 0 | _aIncludes index |
| 650 | 0 | 0 | _aCustomer services |
| 650 | 0 | 0 |
_aCustomer services _xManagement |
| 650 | 0 | 0 |
_aCustomer services _xManagement _xProblems, exercises, etc. |
| 700 | 1 | 0 | _aHalbrooks, John R. |
| 999 |
_c10374 _d10374 |
||