| 000 | 00686nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 0000005567 | ||
| 008 | 231029s9999 xx 000 0 und d | ||
| 020 | 0 | 0 |
_a0873893131 _cRM87.71 |
| 040 | _aPOLIMAS | ||
| 090 | 0 | 0 |
_a658.562 _bLAM |
| 100 | 1 | 0 |
_aLamprecht, James L., _d1947- |
| 245 | 1 | 0 |
_aISO 9000 and the service sector / _ba critical interpretation of the 1994 revisions _cJames L. Lamprecht |
| 260 | 0 | 0 |
_aMilwaukee, Wis. _bASQC Quality Press _c1994 |
| 300 | 0 | 0 |
_axx, 265 p. _bill. _c24 cm. |
| 504 | 0 | 0 | _aIncludes bibliographical references and index |
| 650 | 0 | 0 |
_aQuality assurance _xManagement |
| 650 | 0 | 0 |
_aQuality control _xManagement |
| 650 | 0 | 0 |
_aService industries _xQuality control |
| 999 |
_c16668 _d16668 |
||