000 00580nam a2200181 4500
001 0000008929
008 231029s9999 xx 000 0 und d
020 0 0 _a0724810951
_cRM62.63
040 _aPOLIMAS
090 0 0 _a658.812
_bDEV
100 1 0 _aDeVrye, Catherine
245 1 0 _aGood service is good business
_b7 simple strategies for success
_cCatherine DeVrye
260 0 0 _aFranklin Lakes, NJ
_bCareer Press
_c2001
300 0 0 _axvi, 160 p.
_bill.
_c23 cm.
504 0 0 _aIncludes bibliographical references and index
650 0 0 _aCustomer services
650 0 0 _aSuccess in business
999 _c26751
_d26751