000 | 00672cam a2200205 4500 | ||
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001 | 0000014784 | ||
008 | 231029s9999 xx 000 0 und d | ||
020 |
_a0132056763 _cRM66.65 |
||
040 | _aPOLIMAS | ||
090 | 0 | 0 |
_a658.8 _bLOV |
100 | 1 | 0 | _aLovelock, Christopher H. |
245 | 1 | 0 |
_aServices marketing / _bpeople, technology, strategy _cChristopher Lovelock, Jochen Wirtz |
250 | _a6th ed. | ||
260 |
_aUpper Saddle River, N.J. _bPearson/Prentice Hall _c2007 |
||
300 |
_axx, 648p. _bill. _c29cm. |
||
504 | _aIncludes bibliographical references and index | ||
650 | 0 |
_aProfessions _xMarketing |
|
650 | 0 |
_aService industries _xMarketing |
|
700 | 1 | 0 | _aWirtz, Jochen |
999 |
_c44232 _d44232 |