| 000 | 00679nam a2200193 4500 | ||
|---|---|---|---|
| 001 | 0000001707 | ||
| 008 | 231029s9999 xx 000 0 und d | ||
| 020 | 0 | 0 |
_a0130213748 _cRM99.26 |
| 040 | _aPOLIMAS | ||
| 090 | 0 | 0 |
_a658.8 _bLOV |
| 100 | 1 | 0 | _aLovelock, Christopher H. |
| 245 | 1 | 0 |
_aPrinciples of service marketing and management / _cChristopher Lovelock, Lauren Wright |
| 260 | 0 | 0 |
_aUpper Saddle River, N.J. _bPrentice Hall _c1999 |
| 300 | 0 | 0 |
_axvii, 414p. _bill. _c29cm. |
| 504 | 0 | 0 | _aIncludes bibliographical references and index |
| 650 | 0 | 0 |
_aService industries _zUnited States _xManagement |
| 650 | 0 | 0 |
_aService industries _zUnited States _xMarketing |
| 700 | 1 | 0 | _aWright, Lauren. |
| 999 |
_c5091 _d5091 |
||