000 00621nam a2200193 4500
001 0000002906
008 231029s9999 xx 000 0 und d
020 0 0 _a0538844965
_cRM71.00
040 _aPOLIMAS
090 0 0 _a658.4
_bPLU
100 1 0 _aPlunkett, W. Richard
240 0 0 _a6th.ed.
245 1 0 _aManagement /
_bmeeting and exceeding customer expectations
_cWarren R. Plunkett, Raymond F. Attner
260 0 0 _aOhio, Cincinnati
_bSouth-Western College Pub.
_c1997
300 0 0 _axxi, 760p.
_bill.
_c26cm.
504 0 0 _aIncludes bibliographical references and index
650 0 0 _aManagement
700 1 0 _aAttner, Raymond F.
999 _c8688
_d8688